8 Tips To Make Decisions In The Face Of Crisis
There are many who has thoughts like this. If we'd all had necessary
information prior to the event and had the time to plan, there's no doubt we
would have chosen to act differently. However, why do we feel stuck in the face
of having to make rapid decisions in the face of crisis? How can we adapt our
approach to times like this to keep in mind and be effective when responding to
crises?
Making a decision during crisis: what impact does it have?
How decision-making works
When faced with the unknown Our reaction may be emotional, rational,
impulsive or even paralysis. What are your methods of making decisions in a
crisis? Even for experts, the mechanism that drive decision-making can be hard
to grasp.
Start afresh with a common purpose
It is essential to understand the underlying goals in order to make it easier
to make decisions for yourself and others. What's the objective of your
decision? What issue does it have to address at the root? For Thomas as an HR
manager, re-starting with a common goal is what has allowed him to sustain a
positive environment and make good choices during this epidemic: "It was
necessary to understand the meaning of the decisions that were to be taken which
is to say: establish the objective, a goal , and the context before taking
action on it." Once you decide on to learn further information about random
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Create scenarios and assess the risks
Like in every other scenario it is essential to evaluate all options to
determine the most effective solution. It is essential to consider the risks
that could be posed and the effects of each option. But situations can change
rapidly and abruptly. Thomas was forced to organize for all employees in the
business to work remotely beginning March 17 to minimize the risk of contagion.
His company had already prepared a plan to rotate personnel on the premises to
allow the company to continue operating without risk. The decision to do this
was not part of the original plan.
Stay flexible and flexible
Make plans, yes but be flexible and adaptable in case circumstances change.
The primary focus of decision-making in situations of crisis is to manage the
unexpected. In the end, you cannot prepare for all possibilities and you may
need to pivot quickly such as Thomas has done in recent days. In the beginning
of the health crisis, we had spent a week working on plans to obtain
unemployment benefits for the staff but we soon realized that these guys were
not eligible under the specified criteria.
Control your emotions
A situation can quickly turn upsetting and, when dealing with your emotions,
it's not always easy to take responsibility for stressful issues. For Thomas, it
was an emotional roller-coaster: "At the beginning, I felt as if I was trapped
in a washer. There are phases that are very stimulating and simultaneously there
are also difficult and stressful situations. You are working on something, andby
the end of the day you must get it all off the table."
Beware of the dangers of decision bias
Emotions can hinder decision-making and some reasoning can be affected by
cognitive biases that could cause you to make poor choices. In an emergency,
loss aversion bias could cause you to pick the most expensive option. In
contrast, sunk-cost bias could cause you to stay with poor choices simply
because you have invested an amount. Compliance bias is another common problem
when you aren't sure which option to choose.
Rely on your guts.
It is possible to save time by using your intuition when making decisions.
This doesn't sound like a rational approach to me. It's impossible to be more
wrong. Our intuition is connected to our emotional memory of the objects we
observe. This is a kind of instinctual reaction based on past experiences. You
can apply it when making decisions.
Make sure you communicate with your colleagues with care.
Communication is important during any crisis, but it's especially crucial
during one. This is not a time to be used as a reason not to inform staff about
ongoing negotiations and decisions being taken. If your colleagues don't feel
involved, they may not be as cooperative when putting the decisions
made.
Even if you must make changes later, continue to move forward
Since it's not possible in a crisis situation to maintain control over every
aspect it is necessary to make a decision to continue moving forward even if
that means changing your strategy several times. It's difficult to strike the
ideal balance between waiting for a more complete understanding of the situation
and going blindly ahead. The best decision makers are able to take ad-hoc
decisions, then revisit them later to see whether they are better.
The challenges test your capacity not just to make educated decisions, but also adjust to changes. You might require a flexible attitude and be open to being presented with untruthful, incomplete information, or too much. It's best to keep the end objective in mind and then come up with a response that is the most effective outcome over the long run.
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